Privacy Policy
1. Introduction
Evergrain Photobooth ("we," "us," "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you have over your personal data. By using our website, submitting an inquiry, or booking our services, you agree to the practices described below.
2. Information We Collect
2.1 Information You Provide
- Contact details (name, email address, phone number)
- Event details (date, venue, type of event, approximate guest count)
- Package and add-on selections submitted through our Package List
- Payment information for booked services (processed via third-party providers)
- Photos and content captured at your event, including images of guests who use the booth
2.2 Information Collected Automatically
- Browser type, device type, and operating system
- Pages viewed and time spent on the site
- Approximate location (city-level, based on IP address)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
- Respond to inquiries and provide quotes
- Deliver booked services and communicate event logistics
- Process payments and maintain financial records
- Improve our website, services, and customer experience
- Send occasional marketing emails (you may unsubscribe at any time)
- Comply with legal obligations
4. Event Photos & Galleries
Photos captured at your event are stored on our servers and delivered via a private, password-protected gallery URL. We retain galleries online for 12 months from the event date. We may use selected photos for portfolio, marketing, or social media purposes; if you'd prefer your event not be shown publicly, simply let us know in writing before your event.
5. Sharing & Disclosure
We do not sell your personal information. We share data only with:
- Service providers who help us operate (payment processors, gallery hosting, email tools)
- Legal authorities when required by law
- Your designated event planner or coordinator, with your consent
6. Cookies
Our site uses cookies to maintain your Package List between page visits, remember session preferences, and measure basic site analytics. You can disable cookies in your browser settings; some features (including the Package List) require cookies or local storage to function.
7. Data Retention
We retain inquiry data for up to 24 months, booking records for 7 years (for tax and legal purposes), and event galleries for 12 months. You may request earlier deletion at any time.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications
- File a complaint with a data protection authority
To exercise any of these rights, email evergrainphotobooth@gmail.com.
9. California Residents — CCPA/CPRA
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:
- The right to know what personal information we collect, use, and share
- The right to delete your personal information (subject to certain exceptions)
- The right to correct inaccurate personal information
- The right to opt out of the sale or sharing of your personal information
- The right to non-discrimination for exercising your privacy rights
We do not sell or share your personal information with third parties for their own marketing purposes. To submit a California privacy request, contact us at evergrainphotobooth@gmail.com.
10. Security
We implement reasonable technical and organizational measures to protect your data. No system is 100% secure; we encourage you to use strong, unique passwords and to notify us immediately of any suspected breach.
11. Children
Our services are not directed to individuals under 18. We do not knowingly collect data from minors. If you believe we have, please contact us and we will delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Continued use of the site after changes constitutes acceptance.
13. Contact Us
Questions, concerns, or requests? Reach us at:
Evergrain Photobooth
Email: evergrainphotobooth@gmail.com
Phone: (626) 560-8330
Los Angeles, CA